Resolved
Resolved

All outstanding messages have caught up and have been sent to customers. Please get in touch via the dashboard support chat if you have any questions.

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Recovering

We have identified and resolved a problem that was causing messages to be delayed this afternoon.

Messages for this evening's shows are catching up and sending now. We'll update this post when all outstanding messages have been sent.

We're sorry for the disruption this afternoon; we'll be carrying out further work to identify why this happened and prevent it from happening again. Please get in touch with the support team with any questions.

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Began at:

Affected components
  • Text message delivery
    • UK message delivery
    • US message delivery