Message delivery failures to customers in the United Kingdom

Resolved
Resolved

We've switched to our backup provider and delivery is back to normal. We're now getting in touch individually with affected clients to advise on next steps for performances that have yet to take place.

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Investigating

We're investigating reports of message delivery failures to customers in the UK. We're looking into this with our providers as a matter of urgency and will have an update soon.

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Began at:

Affected components
  • Text message delivery
    • UK message delivery