Resolved

We've been monitoring the system for a while and we're confident the issue has been resolved. We're very sorry for the disruption this morning. Please get in touch with support if you have any queries or if we can help with anything.

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Recovering

The system is recovering. We're keeping sends paused for now while we validate the recovery.

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Identified

We're aware that the system is currently returning errors; we've identified the cause and we're working on a fix.

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Began at:

Affected components
  • Web app
  • Mobile ticketing