Spektrix system slowness
We've now resolved the incident. Thanks for your patience.
Spektrix are reporting system slowness, which means we are seeing an increased error rate from our integration. crowdEngage will automatically retry any messages that fail to send, so tickets will be generated and sent to customers as soon as things recover.
This won't affect mobile tickets that have already been sent to customers.
We'll keep you posted here, but you can find more details on the Spektrix status page: https://status.spektrix.com/incidents/xsmwgpn9gl8v
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Third parties
- Spektrix
- Email delivery
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