Duplicate messages
This incident was resolved yesterday afternoon and we have been in touch with the affected clients. If you have any further questions, please drop us a line.
We have tested and released a fix for this issue. Message sending has been resumed. The initial duplicate sending problem affected a small number of clients. If you were affected, we will be in touch shortly.
We're very sorry for the disruption this morning; we will continue looking into this incident to make sure we can avoid any similar issues happening again in future.
Please contact support if you have any questions.
We have paused text message and email sending while we investigate some duplicate messages being sent out by the system.
-
Text message delivery
- UK message delivery
- US message delivery
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from crowdEngage Status, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about crowdEngage Status.