The system is now running as normal. Please accept our apologies for the disruption. We are continuing to dig in to the root cause and look at options to prevent this from happening in future. Please contact Client Success with any questions.
Background tasks such as sending text messages and emails are now running as normal, and will be caught up shortly.
The system is recovering. Tickets and the dashboard are accessible, however we will keep background jobs paused (for example, text message sending) while we continue to investigate. Next update shortly.
Our monitoring shows the system is currently down. We're working on restoring service and will post updates here.
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We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
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