We're having an issue with importing scanned tickets

Resolved
Resolved

We have now fixed the problem and ticket sync status is appearing as normal.

Sorry for the disruption this evening! Please contact support if you have any questions.

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Identified

crowdEngage will work as normal but you may see the count of scanned tickets stays at 0. Orders that are set to be sent to the bar when the ticket is scanned will not be sending automatically.

Next update in 10 minutes.

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Began at:

Affected components
  • Web app
  • Mobile ticketing
  • Third parties
    • Spektrix