Spektrix slowdown causing delays to messages

Resolved
Resolved

Spektrix resolved the problem earlier today. We've been monitoring since then and everything looks OK on our end!

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Investigating

We're aware of some slowness on the Spektrix API which is causing failures and delays to messages being sent out for Spektrix clients.

crowdEngage will automatically retry and failed/delayed messages. For more details, visit the Spektrix status page: https://status.spektrix.com

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Began at:

Affected components
  • Text message delivery
    • UK message delivery
    • US message delivery
  • Mobile ticketing