Spektrix slowdown affecting text message delivery

Resolved
Resolved

Things are looking better now! All queued messages have been sent and we've been in touch with any clients who experienced delays.

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More on the Spektrix status page: https://status.spektrix.com/incidents/4snvkl4lccky

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Investigating

We're seeing a bit of slowness on the Spektrix API and reports which is causing delays in message sending. We'll keep an eye on things and will get in touch if we spot it causing problems for any individual clients.

Everything else (including mobile tickets) is unaffected.

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Began at:

Affected components
  • Text message delivery
    • UK message delivery
    • US message delivery
  • Third parties
    • Spektrix
    • Email delivery