Message sending failures

We have fixed the problem with message delivery.

Some messages have failed to send - you'll see these in your crowdEngage dashboard. They will be listed on the "Sent messages" page, with a "Failed" status. These messages won't be retried.

We're very sorry for the disruption to your messages this morning. We will be putting in place a fix to ensure this problem doesn't reoccur.

If you have any questions, please contact support@crowdengage.com.

We've now identified the problem and are in the process of resolving it. More shortly.

We've identified an issue with sending messages - some messages are failing to send.

We're looking into the issue and will update shortly.